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GuidesWhite-labelAPI Reference
GuidesWhite-labelAPI Reference
  • Panic API Reference
      • GETList active customer callouts
      • POSTRaise a customer callout
      • POSTRaise a callout (legacy)
      • GETList active callouts
      • GETGet a callout
      • POSTStream location and return callout
      • POSTStream a location update
      • GETRead callout events
      • POSTSend a callout event
      • GETList cancellation reasons
      • POSTCreate a cancellation reason
      • GETGenerate a resolution report
      • GETGet a callout map
      • POSTDismiss a callout
      • POSTCancel a callout
      • GETList rating items
      • POSTSubmit a rating item
      • POSTSubmit a callout rating
    • Errors & status codes
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Panic API ReferenceCallouts

List active customer callouts

GET
/panic-api/v2/customers/:customerId/callouts
GET
/panic-api/v2/customers/:customerId/callouts
$curl https://staging-panic.aura.services/panic-api/v2/customers/178921/callouts \
>     -H "Authorization: Bearer <token>" \
>     -H "Content-Type: application/json"
1[
2  {
3    "id": 178945,
4    "customerId": 178921,
5    "predefinedLocationId": 10234,
6    "status": "Responder Dispatched",
7    "latitude": -33.918861,
8    "longitude": 18.4233,
9    "responseTypeId": 2,
10    "calloutClassificationId": 3,
11    "createdAt": "2024-04-20T14:45:00Z"
12  }
13]
Lists active callouts for one customer. Use this before raising another callout or when restoring client state.
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Built with

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

customerIdintegerRequired
Customer identifier.

Response

Active callouts for the customer.
idinteger
customerIdinteger
predefinedLocationIdinteger or null
statusstring

Legacy free-form status. Known values include created, Responder Dispatched, Responder Cancelled, and closed.

latitudedouble or null
longitudedouble or null
responseTypeIdinteger
calloutClassificationIdinteger
createdAtdatetime

Errors

401
Unauthorized Error