Cancel a callout | Aura Panic API

Cancels an active callout. Include safeCode for verified customer cancellation and duress detection; omit it for unconditional integrator-driven or fixed-location cancellation.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

calloutIdintegerRequired

Callout identifier.

Request

This endpoint expects an object.

safeCodestringOptional

Optional last four digits of the customer's registered mobile number. Omit to perform an unconditional cancel.

Response

Callout cancelled.

idinteger

customerIdinteger

predefinedLocationIdinteger or null

statusstring

Legacy free-form status. Known values include created, Responder Dispatched, Responder Cancelled, and closed.

latitudedouble or null

longitudedouble or null

responseTypeIdinteger

calloutClassificationIdinteger

createdAtdatetime

Errors

400

Bad Request Error

401

Unauthorized Error

404

Not Found Error

$	curl -X POST https://staging-panic.aura.services/panic-api/v2/callouts/992011/cancel \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json" \
>	-d '{
>	"safeCode": "4567"
>	}'

1	{
2	"id": 992011,
3	"customerId": 178921,
4	"predefinedLocationId": 99001,
5	"status": "created",
6	"latitude": -33.9249,
7	"longitude": 18.4241,
8	"responseTypeId": 1,
9	"calloutClassificationId": 1,
10	"createdAt": "2024-01-15T09:30:00Z"
11	}

$	curl -X POST https://staging-panic.aura.services/panic-api/v2/callouts/992011/cancel \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json" \
>	-d '{
>	"safeCode": "4567"
>	}'

1	{
2	"id": 992011,
3	"customerId": 178921,
4	"predefinedLocationId": 99001,
5	"status": "created",
6	"latitude": -33.9249,
7	"longitude": 18.4241,
8	"responseTypeId": 1,
9	"calloutClassificationId": 1,
10	"createdAt": "2024-01-15T09:30:00Z"
11	}