Raise a customer callout | Aura Panic API

Preferred callout creation endpoint. The customer must have an active subscription. Provide either live coordinates or a fixed location (predefinedLocationId) depending on the integration model.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

customerIdintegerRequired

Customer identifier.

Request

This endpoint expects an object.

responseTypeIdintegerRequired

latitudedoubleOptional

longitudedoubleOptional

predefinedLocationIdintegerOptional

Fixed location identifier for site-based callouts.

calloutClassificationIdintegerOptional

internalTestbooleanOptional

Response

Callout created.

idinteger

customerIdinteger

predefinedLocationIdinteger or null

statusstring

Legacy free-form status. Known values include created, Responder Dispatched, Responder Cancelled, and closed.

latitudedouble or null

longitudedouble or null

responseTypeIdinteger

calloutClassificationIdinteger

createdAtdatetime

Errors

400

Bad Request Error

401

Unauthorized Error

$	curl -X POST https://staging-panic.aura.services/panic-api/v2/customers/178921/callouts \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json" \
>	-d '{
>	"responseTypeId": 1,
>	"latitude": -33.9249,
>	"longitude": 18.4241,
>	"calloutClassificationId": 1
>	}'

1	{
2	"id": 992011,
3	"customerId": 178921,
4	"predefinedLocationId": 99001,
5	"status": "created",
6	"latitude": -33.9249,
7	"longitude": 18.4241,
8	"responseTypeId": 1,
9	"calloutClassificationId": 1,
10	"createdAt": "2024-01-15T09:30:00Z"
11	}

$	curl -X POST https://staging-panic.aura.services/panic-api/v2/customers/178921/callouts \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json" \
>	-d '{
>	"responseTypeId": 1,
>	"latitude": -33.9249,
>	"longitude": 18.4241,
>	"calloutClassificationId": 1
>	}'

1	{
2	"id": 992011,
3	"customerId": 178921,
4	"predefinedLocationId": 99001,
5	"status": "created",
6	"latitude": -33.9249,
7	"longitude": 18.4241,
8	"responseTypeId": 1,
9	"calloutClassificationId": 1,
10	"createdAt": "2024-01-15T09:30:00Z"
11	}