Raise a callout (legacy) | Aura Panic API

Legacy callout creation model retained for existing integrators. It bypasses subscription checks, so new integrations should use POST /panic-api/v2/customers/{customerId}/callouts.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.

responseTypeIdintegerRequired

latitudedoubleOptional

longitudedoubleOptional

predefinedLocationIdintegerOptional

Fixed location identifier for site-based callouts.

calloutClassificationIdintegerOptional

internalTestbooleanOptional

customerIdintegerOptional

Response

Callout created.

idinteger

customerIdinteger

predefinedLocationIdinteger or null

statusstring

Legacy free-form status. Known values include created, Responder Dispatched, Responder Cancelled, and closed.

latitudedouble or null

longitudedouble or null

responseTypeIdinteger

calloutClassificationIdinteger

createdAtdatetime

Errors

400

Bad Request Error

401

Unauthorized Error

$	curl -X POST https://staging-panic.aura.services/panic-api/v2/callouts \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json" \
>	-d '{
>	"responseTypeId": 2
>	}'

1	{
2	"id": 1002345,
3	"customerId": 178921,
4	"predefinedLocationId": 99001,
5	"status": "Responder Dispatched",
6	"latitude": -33.925,
7	"longitude": 18.4245,
8	"responseTypeId": 2,
9	"calloutClassificationId": 3,
10	"createdAt": "2024-04-20T14:45:00Z"
11	}

$	curl -X POST https://staging-panic.aura.services/panic-api/v2/callouts \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json" \
>	-d '{
>	"responseTypeId": 2
>	}'

1	{
2	"id": 1002345,
3	"customerId": 178921,
4	"predefinedLocationId": 99001,
5	"status": "Responder Dispatched",
6	"latitude": -33.925,
7	"longitude": 18.4245,
8	"responseTypeId": 2,
9	"calloutClassificationId": 3,
10	"createdAt": "2024-04-20T14:45:00Z"
11	}