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GuidesAPI Reference
GuidesAPI Reference
  • Panic API Reference
      • GETList active customer callouts
      • POSTRaise a customer callout
      • POSTRaise a callout (legacy)
      • GETList active callouts
      • GETGet a callout
      • POSTStream location and return callout
      • POSTStream a location update
      • GETRead callout events
      • POSTSend a callout event
      • GETList cancellation reasons
      • POSTCreate a cancellation reason
      • GETGenerate a resolution report
      • GETGet a callout map
      • POSTCancel a callout
      • GETList rating items
      • POSTSubmit a rating item
      • POSTSubmit a callout rating
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Panic API ReferenceCallouts

Get a callout

GET
/panic-api/v2/callouts/:calloutId
GET
/panic-api/v2/callouts/:calloutId
$curl https://staging-panic.aura.services/panic-api/v2/callouts/992011 \
>     -H "Authorization: Bearer <token>" \
>     -H "Content-Type: application/json"
1{
2  "id": 992011,
3  "customerId": 178921,
4  "predefinedLocationId": 99001,
5  "status": "Responder Dispatched",
6  "latitude": -33.9258,
7  "longitude": 18.4233,
8  "responseTypeId": 2,
9  "calloutClassificationId": 3,
10  "createdAt": "2024-04-20T14:45:00Z"
11}

Retrieves the current state of a callout. Status strings are free-form legacy values and may use mixed casing.

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Stream location and return callout

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Built with

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

calloutIdintegerRequired
Callout identifier.

Response

Callout state.
idinteger
customerIdinteger
predefinedLocationIdinteger or null
statusstring

Legacy free-form status. Known values include created, Responder Dispatched, Responder Cancelled, and closed.

latitudedouble or null
longitudedouble or null
responseTypeIdinteger
calloutClassificationIdinteger
createdAtdatetime

Errors

401
Unauthorized Error
404
Not Found Error