Panic API ReferenceFixed Locations

Get fixed location

Retrieves one fixed location by ID. Reachable for your own sites and for the sites owned by any of your installers.

Callout-scoped tokens cannot read this endpoint. Use a server token.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

idintegerRequired
Fixed location identifier.

Response

Successful.
idintegerOptional
customerIdinteger or nullOptional
customerSourceIdintegerOptional
installerIdentifierstring or nullOptional

The named installer that owns this site. null means either that the site belongs to your own customer source or that it belongs to an installer whose identifier has been cleared. Use customerSourceId when you need to distinguish those cases. Always null if you have no installers.

externalReferenceIdstring or nullOptional<=255 characters
Identifier maintained by the integration. It is returned and can be used for exact list filtering. New REST creates and updates reject a value already used by another live fixed location in your tree, but historical data and writes through other ingestion paths may still contain duplicates.
locationIdentifierstringOptional
A unique string you assign to identify the site.
locationDescriptionstring or nullOptional
locationAdditionalInformationstring or nullOptional
formattedAddressstring or nullOptional
buildingNamestring or nullOptional<=255 characters
Optional name of the building at this fixed location.
entranceNotestring or nullOptional<=255 characters
Instructions that help a responder find or use the correct entrance.
requiresInternalCheckbooleanOptional
Whether a responder must enter the premises to complete the site check.
latitudestringOptional
longitudestringOptional
w3wstring or nullOptional
what3words address for the site.
calloutLocationTypeIdinteger or nullOptional
calloutLocationTypeValuestring or nullOptional
calloutLocationTypeDescriptionstring or nullOptional
duressCodestring or nullOptional
Legacy field. New integrations should not rely on it.
medicalCoverageboolean or nullOptional
securityCoverageboolean or nullOptional
inCoverageLastCheckedAtdatetime or nullOptional
createdAtdatetimeOptional
updatedAtdatetimeOptional
calloutLocationType.idinteger or nullOptional

Literal top-level key whose name contains a dot (a serialization artifact), not a nested calloutLocationType object. Treat these calloutLocationType.* keys as opaque; they are null unless a callout location type is assigned.

calloutLocationType.valuestring or nullOptional
calloutLocationType.descriptionstring or nullOptional
calloutLocationType.addressTypestring or nullOptional
calloutLocationType.createdAtdatetime or nullOptional
calloutLocationType.updatedAtdatetime or nullOptional
calloutLocationType.locationCategorystring or nullOptional
calloutLocationType.deprecatedAtdatetime or nullOptional
pointOfContactlist of objectsOptional

Fixed-location contacts. Returned by singular reads and by create and update operations. Deliberately omitted from the broad list response, because contact email addresses and mobile numbers are personal data; resolve an id from the list and read that fixed location singly when you need them.

Errors

401
Unauthorized Error
404
Not Found Error