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GuidesWhite-labelAPI Reference
GuidesWhite-labelAPI Reference
  • Panic API Reference
      • GETList fixed locations
      • POSTCreate a fixed location
      • GETGet a fixed location
      • PUTUpdate a fixed location
      • DELDelete a fixed location
      • POSTRaise a fixed-location callout
    • Errors & status codes
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Panic API ReferenceFixed Locations

Raise a fixed-location callout

POST
/panic-api/v2/predefinedLocations/externalRef/:externalReferenceId/callouts
POST
/panic-api/v2/predefinedLocations/externalRef/:externalReferenceId/callouts
$curl -X POST https://staging-panic.aura.services/panic-api/v2/predefinedLocations/externalRef/STORE-001/callouts \
> -H "Authorization: Bearer <token>" \
> -H "Content-Type: application/json" \
> -d '{
> "responseTypeId": 2
>}'
1{
2 "id": 100234,
3 "customerId": 452789,
4 "predefinedLocationId": 120045,
5 "status": "Responder Dispatched",
6 "latitude": 40.7128,
7 "longitude": -74.006,
8 "responseTypeId": 2,
9 "calloutClassificationId": 3,
10 "createdAt": "2024-06-10T14:45:00Z"
11}

Raises a callout for a fixed location identified by your external reference. This is the canonical path for fixed docs that previously showed development-base variants.

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Built with

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

externalReferenceIdstringRequired

Partner-defined fixed-location reference.

Request

This endpoint expects an object.
responseTypeIdintegerRequired
calloutClassificationIdintegerOptional
internalTestbooleanOptional

Response

Callout created for fixed location.
idinteger
customerIdinteger
predefinedLocationIdinteger or null
statusstring

Legacy free-form status. Known values include created, Responder Dispatched, Responder Cancelled, and closed.

latitudedouble or null
longitudedouble or null
responseTypeIdinteger
calloutClassificationIdinteger
createdAtdatetime

Errors

400
Bad Request Error
401
Unauthorized Error
404
Not Found Error